Funnel

Activation and Trial

Academy

Activation and Friction in Trial

Analysis of the journey from signup to value delivered

Time to Activation (TTA)

1,9 days

+5.2%

vs. last month

% Active Users

15%

+5.2%

vs. last month

Average nº of sessions per user

60

+5.2%

vs. last month

Funnel

Friction Score

High

32%

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Funnel

Principal Drop-off

Onboarding step with highest dropout rate

Configuration

The “Invite team” step causes 40% abandonment → optimize onboarding.

Quick interpretation

Insight

Impact

15% of users achieve the value of the product in less than 2 days, but 32% become frustrated before activating it.

Simplify the initial onboarding and show the “Aha moment” before the second login.

+45k ARR

Only 18% of users try the AI Planner during the trial, but those who do convert 4 times faster.

Highlight this feature during onboarding (CTA + immediate value message).

+2k ARR

35% of users abandon the process at the “Integrate with Slack” step.

Create a version without mandatory integration or add a contextual video tutorial.

+28k ARR